Privacy Policy

1. Who We Are

IsraelProperty.com and IsraelMortgages.com are brands operated by OPENING DOORS TO ISRAELI REAL ESTATE LTD (Company No. 517368049), a limited liability company incorporated and registered in Israel under the Companies Laws of the State of Israel. We are a PropTech platform helping Anglos, Olim and international buyers search, rent, purchase and manage property in Israel.

For data privacy matters, please contact us at: team@israelproperty.com

2. Data We Collect

We may collect the following personal data when you use our websites or services:

• Name, email address and phone number (when you submit an enquiry or register)
• Property preferences such as budget, location, property type and timeline
• Nationality and residency / Aliyah status
• Financial information relevant to mortgage or property enquiries
• Usage data including IP address, browser type and pages visited
• Communications you send to us via forms, email or WhatsApp

3. How We Use Your Data

We use your personal data to:

• Respond to your property or mortgage enquiries
• Connect you with appropriate professionals (agents, lawyers, mortgage brokers)
• Provide personalised property search recommendations
• Send updates, newsletters or marketing communications (with your consent)
• Improve and develop our platform and services
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data in accordance with the Israeli Privacy Protection Law, 5741-1981, and applicable regulations. Our processing is based on:

• Consent – for marketing communications and optional data collection
• Contractual necessity – to fulfil services you have requested
• Legitimate interests – to operate and improve our platform
• Legal obligation – to comply with applicable laws

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Vetted property professionals (agents, lawyers, mortgage brokers) — only with your knowledge and consent
• Technology service providers who support our platform operations
• Regulatory authorities where legally required

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Enquiry data is generally retained for up to 3 years. You may request deletion of your data at any time.

7. Your Rights

Under the Israeli Privacy Protection Law, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise any of these rights, email us at team@israelproperty.com.

8. Cookies

Our websites use cookies and similar tracking technologies to enhance your browsing experience, analyse traffic and personalise content. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.

11. Contact & Complaints

If you have concerns about how we handle your data, please contact us at team@israelproperty.com. You also have the right to lodge a complaint with the Israeli Privacy Protection Authority (הרשות להגנת הפרטיות) at gov.il/en/departments/units/privacy_protection_authority.